Delete Your Shopify Account Permanently

How to Delete Your Shopify Account Permanently

Shopify is a popular e-commerce platform that allows businesses to create an online store and sell their products. However, there may come a time when you no longer need your Shopify account. Whether you’re closing your store or moving to a different platform, it’s essential to know how to delete your Shopify account permanently. This blog post will guide you through the process step by step.

Before You Begin

Before you proceed with deleting your Shopify account, there are a few things you should consider:

  1. Backup Your Data: Ensure you have a backup of all your store data. This includes customer information, order details, product listings, and any other relevant data. Shopify does not keep your data after you delete your account, so it’s crucial to save everything you might need in the future.

  2. Cancel Any Third-party Apps or Services: If you’re using any third-party apps or services with your Shopify store, remember to cancel these subscriptions separately. Deleting your Shopify account will not automatically cancel these services.

  3. Settle Your Bills: Make sure all your bills and invoices are paid. Shopify will not allow you to close your account if you have any outstanding charges.

Step-by-Step Guide to Deleting Your Shopify Account

Step 1: Login to Your Account

The first step is to log in to your Shopify account. You’ll need your email address and password to do this. Once you’re logged in, you’ll be taken to your Shopify admin dashboard.

Step 2: Navigate to the Settings Page

From your Shopify admin dashboard, navigate to the settings page. You can find this by clicking on the ‘Settings’ option located at the bottom left corner of the dashboard.

Step 3: Select ‘Billing’

Once you’re on the settings page, select the ‘Billing’ option. This will take you to a page where you can view your current billing information and manage your Shopify account’s financial aspects.

Step 4: Cancel Your Subscription

On the billing page, scroll down until you find the ‘Cancel Subscription’ button. Clicking this button will take you to a page where you can cancel your Shopify subscription.

Step 5: Choose a Reason for Cancellation

Shopify will ask you to provide a reason for canceling your subscription. This is to help them understand why users choose to leave their platform and improve their services. Select the option that best fits your situation.

Step 6: Confirm Cancellation

After selecting a reason for cancellation, you’ll be asked to confirm your decision. Remember, once you cancel your subscription, your Shopify account will be permanently deleted, and all your data will be lost. If you’re sure about your decision, click on the ‘Confirm cancellation’ button.


Deleting your Shopify account is a straightforward process, but it’s a decision that should not be taken lightly. Ensure you’ve considered all the implications and taken the necessary steps to secure your data before proceeding. Remember, once your account is deleted, there’s no going back. So, make sure it’s the right decision for you and your business.

Frequently Asked Questions

  • Q1: Can I reactivate my Shopify account after deleting it?

    No, once your Shopify account is deleted, it cannot be reactivated. All your data is permanently erased.

  • Q2: What happens to my domain name after I delete my Shopify account?

    If you purchased a domain through Shopify, you would retain ownership of the domain even after deleting your account. However, you’ll need to move your domain to a new platform or domain registrar.

  • Q3: Can I create a new Shopify account with the same email address after deleting my account?

    Yes, you can use the same email address to create a new Shopify account after deleting your old account.

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